Submit A Testimonial

Please let us know about your experience with Neptune Society of Northern California. If for any reason you were dissatisfied with the service, please let us know, so we may work to resolve any short comings.


The Neptune Folks did a great job. All of them were so kind and empathetic. They never pushed, but helped us thru the process.

Rocky A.
Sacramento, CA

The technicians who came for my husband were very professional and thoughtful. We were notified when the urn was ready. We were treated with kindness and concern always.

Charlotte G.
Belmont, CA

Joanne the representatives were very friendly & patient when answering all the questions I had regarding the pre-arrangement plan, and it put my husband and my mind at ease now knowing our children wouldn’t burden with this. My sister recommended Neptune Society and I am so glad that I listened to her.

Barbara P.
Ssacramento, CA

I was extremely pleased with the Service at the Neptune Society. While I was stressing about my Mom dying, they eased my troubles by answering all my questions and telling me all the steps that would take. When she died, they came for the body in a timely manner. And they were very obliging with the timing regarding the ashes and Death Certificates. All the best to them in the future and Thanks for taking care of my Mom.

David S.
Santa Rosa, CA

A VERY COMPASSIONATE and professional service that truly understands what we go through in these times. They made this sad and trying time so smooth and turned it into something with GOOD memories that I’ll always be grateful for. I especially want to thank Aleyda. She took charge immediately from the first phone call and MOM was picked up immediately with love and compassion. EVERYONE would be blessed by using this company. Thank you Neptune.

Ron C.
Castro Valley, CA

All of the Neptune Society employees I had contact with were a pleasure to work with. Everyone was very kind & compassionate. I was kept well informed on the status of cremation & death certificates. My in-laws, brother-in-law (with disabilities) & my parents had prearranged plans set up with the Neptune Society & I am grateful for not having to worry about final arrangements at such a stressful time. I have referred many friends & relatives to get plans with the Neptune Society.

Yvonne W.
Fairfield, CA

They were very helpful and compassionate at a difficult time.

Andy
Santa Rosa, CA

Met w Jason in Sacramento. This is a tough thing to do, but Jason guided us through tough decisions. He answered every question in an empathetic way. He is a true professional and hell of a nice guy😁 Neptune is very lucky to have him.

Diane S.
Sacramento, CA

After my father passed, I could not have hoped for a better experience than I had with the Neptune Society of Northern California. Michelle and Elizabeth were very kind and caring and handled the entire process professionally and with much compassion.

Warren L.
Santa Rosa, CA

When my father passed he was sent to the morgue. The morgue had originally referred me to another cremation place that left my father sitting for several days and never picked him up. I called Neptune and was immediately pleasantly surprised by a live person answering the phone. Everyone, I spoke with was compassionate and empathetic towards the loss of my father, unlike the other place I called who had little to no empathy and sounded annoyed I called for their services. Neptune’s staff really helped through an already painful time and I was so happy I had found them. If you have lost a loved one, trust Neptune with your loved one!💗

Dwanda S.
Oakland, CA

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