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Amanda was amazing and I appreciated her professionalism. Very knowledgeable and She has excellent communication skills.
We finished a lot of paperwork and we’re in and out with no problems.

We have used Neptune Society four times. It was way back when my grandma passed away. They’ve been very friendly and really concerned about you. They try to make your experiences as painless as possible. They’re really professional and really nice. My parents and my grandma did all the pre-planning services, but we’re getting ready too. In our recent experience, Dana helped us.

Contacting and talking with the Neptune representative in our home was easy, thorough, low pressure and accomplished what we wanted to pre-plan our cremation. We wanted to cover ourselves when traveling and have minimal impact on our family at our time of passing.

My son Michael died unexpectedly. I called the Neptune Society in Livermore & Sammy took the call. He was my Angel. He gave a number where I could reach him 24/7. My daughter & I went to Livermore to make all the arrangements. Sammy guided me through every step. He’s a compassionate manner eased my mind.

At this very difficult time, it was a comfort knowing that all the details and arrangements have been made and Sammie was both compassionate and professional when meeting with us to sign the paperwork and answer questions.

My wife and I recently suffered the loss of our son. From the moment I called Neptune Society in Livermore, I was put at ease through this heartbreaking time. Sammie was so compassionate and understanding. He really went above and beyond, taking my calls on his day off and handling the cremation of our son so we could process our grief. The death of a loved one is a very trying time in life and Sammie truly helped make that time a little easier for my wife and I. Thank you, Sammie, for everything.

My husband and I recently suffered the loss of our son. From the moment I called Neptune Society in Livermore, I was put at ease through this heartbreaking time. Sammie was so compassionate and understanding. He really went above and beyond, taking my calls on his day off and handling the cremation of our son so we could process our grief. The death of a loved one is a very trying time in life and Sammie truly helped make that time a little easier for my husband and I. Thank you, Sammie, for everything.

Due to the passing of my husband, I had several contacts with Natalie and also Juanita. During our numerous meetings and telephone calls, they both were extremely professional and polite. I would like to thank them for their sincere concern and assistance!

I worked with Dana and she was a delight. I have used Neptune Society 3 times now and they have never disappointed my family. Dana was more concerned with my father’s last wishes and what I wanted for him than what she would get in return. Yes, I read one of the comments and it is said that one person in the bunch can ruin it for everyone. Dana, you were wonderful in helping me and my father. I hope you are around for others that need the caring and compassion that you have for the families.

My mother, sister and I met with Samuel Rodriguez in the Oakland Neptune Society office following my father’s death. What an incredibly positive experience at such a difficult time. My father had prepaid arrangements for cremation more than twenty years prior to his death. All arrangements were honored and there was no attempt on Sam’s part to pressure us into buying anything additional. He was extremely patient and professional, talking us through the paperwork and explaining upcoming steps (many of which The Neptune Society handled for us). Sam is a very kind and compassionate person and goes above and beyond to be helpful. Everything happened timely and as promised. I highly recommend The Neptune Society. Thank you so much for all your help, Sam.