Submit A Testimonial

Please let us know about your experience with Neptune Society of Northern California. If for any reason you were dissatisfied with the service, please let us know, so we may work to resolve any short comings.

My husband and I purchased our pre-arrangement in 2004. My husband passed away at the beginning of July 2020 about 400 miles from home. I felt lost and helpless. Thankfully when I made the call, Mike Rodgers was kind and confident and guided me through the entire process. Everything was taken care of in a respectful timely manner. I am so very grateful for the respect and kindness I was shown. I am at peace that when my time comes, my children will be guided with respect and kindness.

Kitmaddy F.
San Francisco, CA

Before my mother passed, we use Neptune Society for my dad’s passing too. During that difficult time, the staff was so wonderful and caring. It was comforting knowing they truly understand the circumstances and treated it very professionally. Moving forward to my mother’s passing, it was extremely hard to deal with for me. Amanda was so kind and comforting she took care of everything from the start to the finish. It’s such a difficult thing to handle. Amanda was there for me with dignity and respect. This is a wonderful organization and the people they have working for them too. Thank you Devin for the kind words and the understanding too.

Scott S.
Fairfield, CA

My brother was diagnosed with pneumonia and lung cancer and within two weeks he had gone home. Not expected, the family was crazy with grief and then we were asked about his arrangements. I had to stop and think because this was not supposed to happen. My sister and I started calling places for cremation and I got Erica, of Neptune Society of Fairfield, CA. She led with her condolences and then went to work. Staff arranged to pick up my brother from the hospital that night and had paperwork sent through for completion the next day. I really appreciated her knowledge, professionalism, and care and we never met personally. She was always polite and caring in her voice. It was all done online with no glitches. Now we wait for his remains to be returned. Thank you, Erica and Neptune Society for making a serious situation easier to handle.

Bernadette F.
Suisun City, CA

Amanda and the staff at The Neptune Society helped us with planning and when my husband passed away, allowed his wishes to be fulfilled. Amanda helped me with all those details that come up afterward and I truly appreciate her timely help. I will be calling on Amanda and the Neptune Society in the future because I know things will be handled in a caring, compassionate, and professional manner.

Janice L.
Fairfield, CA

The folks at the Neptune Society were helpful, respectful, and caring. I appreciate everything they did for us.

Dwayne C.
Sacramento, CA

During these tough times, it’s hard to figure out what to do and you feel like too many things are happening at once. I called and Sam was very helpful, compassionate, and informative. Gave me updates when necessary and they even contacted us a few days after we received everything to check upon us. I greatly appreciate all their help.

Kemish R.
Oakland, CA

The ladies here at Neptune took good care of me and gave me any help I needed. I recommend them for your special needs.

Kim K.
Castro Valley, CA

When my father-in-law passed, He had Neptune. We called them and they came out they were very respectful to all of us while we were all saying our goodbyes. Neptune handled everything for my father in law to make it easier for the family because of the time when you lose a loved one you can’t think of everything. My father-in-law had set up Neptune in 2003. My husband and I were so impressed by the way things were done that we decided to set up with Neptune ourselves, to make it easy on our children When we pass. The Neptune that helped us is located in Belmont California.

Maryann M.
Toronto, Canada

I highly recommend Neptune Society.

Shannon O.
Sacramento, CA

Neptune Society was chosen by wife and they helped us with her passing. I have also joined to get their help in making my arrangements for our family.

Steve A.
Santa Rosa, CA

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