Our family experienced a relatively quick decline in health with a family member. We knew we would need assistant with last minute planning.
We made a call to the Neptune Society /Sacramento. A representative came to the hospital within 1.5 hours to meet with ya.
A full explanation of options was provided-no pressure- including pricing, next steps, ongoing support, etc.
Our loved one passed with the hour and we had peace knowing we would be cared for.
Communications started immediately. Our family member was cared for respectfully. All necessary and promised actions were provided as promised
A beautiful memory box was delivered to us within the week, with votive candle and memory tablet, thank you cards and cremains box. They are beautifully packaged and truly lovely
Follow up has been so appreciated including transfer
Special thanks to Bob (sales), Jacquie (follow up care) and John /customer care.
We will be forever grateful for you care and service.