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My son Michael died unexpectedly. I called the Neptune Society in Livermore & Sammy took the call. He was my Angel. He gave a number where I could reach him 24/7. My daughter & I went to Livermore to make all the arrangements. Sammy guided me through every step. He’s a compassionate manner eased my mind.

At this very difficult time, it was a comfort knowing that all the details and arrangements have been made and Sammie was both compassionate and professional when meeting with us to sign the paperwork and answer questions.

My wife and I recently suffered the loss of our son. From the moment I called Neptune Society in Livermore, I was put at ease through this heartbreaking time. Sammie was so compassionate and understanding. He really went above and beyond, taking my calls on his day off and handling the cremation of our son so we could process our grief. The death of a loved one is a very trying time in life and Sammie truly helped make that time a little easier for my wife and I. Thank you, Sammie, for everything.

My husband and I recently suffered the loss of our son. From the moment I called Neptune Society in Livermore, I was put at ease through this heartbreaking time. Sammie was so compassionate and understanding. He really went above and beyond, taking my calls on his day off and handling the cremation of our son so we could process our grief. The death of a loved one is a very trying time in life and Sammie truly helped make that time a little easier for my husband and I. Thank you, Sammie, for everything.

Due to the passing of my husband, I had several contacts with Natalie and also Juanita. During our numerous meetings and telephone calls, they both were extremely professional and polite. I would like to thank them for their sincere concern and assistance!

I worked with Dana and she was a delight. I have used Neptune Society 3 times now and they have never disappointed my family. Dana was more concerned with my father’s last wishes and what I wanted for him than what she would get in return. Yes, I read one of the comments and it is said that one person in the bunch can ruin it for everyone. Dana, you were wonderful in helping me and my father. I hope you are around for others that need the caring and compassion that you have for the families.

My mother, sister and I met with Samuel Rodriguez in the Oakland Neptune Society office following my father’s death. What an incredibly positive experience at such a difficult time. My father had prepaid arrangements for cremation more than twenty years prior to his death. All arrangements were honored and there was no attempt on Sam’s part to pressure us into buying anything additional. He was extremely patient and professional, talking us through the paperwork and explaining upcoming steps (many of which The Neptune Society handled for us). Sam is a very kind and compassionate person and goes above and beyond to be helpful. Everything happened timely and as promised. I highly recommend The Neptune Society. Thank you so much for all your help, Sam.

Amazing service at such a difficult time. Sam Rodriquez went out of his way to make sure I had all the information I needed and even came in the office two Saturdays in one month as it was the only time I could get there being from Southern California. I am so grateful for his compassion and willingness to work with my schedule.

David ** was our contact. He made this as easy as possible to do our business. Everything was done promptly. Our packages arrived and they are being stored in a closet. Two of our children know where they are and the third child will be told when he arrives for a visit.

Jason provided excellent customer service, total explanation of all the documents that needed/required my signature, and answered any and all questions I had. I highly recommend Jason and the Neptune Society to those needing to make final arrangements. The cost comparisons are a very determining factor for many seniors. The cost for Neptune Society compared to burial is more efficient.