Submit A Testimonial

Please let us know about your experience with Neptune Society of Northern California. If for any reason you were dissatisfied with the service, please let us know, so we may work to resolve any short comings.


I never thought this part of planning for the future could be this easy. Neptune gave me the chance to do this without breaking the bank. Their products and customer service are second to none. I don’t plan on going anywhere anytime soon but Neptune gave myself and my family peace of mind when the time does come. I can’t thank them enough!

Mike A.
Sacramento, CA

Thank you Neptune Society for your wonderful customer service during my family’s difficult time.

Shirley Y.
Belmont, CA

Neptune Society responded quickly and was very respectful in handling my Mother. Amanda kept me informed, was professional and courteous. I highly recommend them.

Karen A.
Fairfield, CA

Thank you for thinking of me! I wish to express my gratitude for Bobby and her communications with me. She made this whole ordeal easier for me. I will be forever grateful! Thank you! Sharon B.

Sharon B.
Belmont, CA

The Neptune Folks did a great job. All of them were so kind and empathetic. They never pushed, but helped us thru the process.

Rocky A.
Sacramento, CA

The technicians who came for my husband were very professional and thoughtful. We were notified when the urn was ready. We were treated with kindness and concern always.

Charlotte G.
Belmont, CA

Joanne the representatives were very friendly & patient when answering all the questions I had regarding the pre-arrangement plan, and it put my husband and my mind at ease now knowing our children wouldn’t burden with this. My sister recommended Neptune Society and I am so glad that I listened to her.

Barbara P.
Ssacramento, CA

I was extremely pleased with the Service at the Neptune Society. While I was stressing about my Mom dying, they eased my troubles by answering all my questions and telling me all the steps that would take. When she died, they came for the body in a timely manner. And they were very obliging with the timing regarding the ashes and Death Certificates. All the best to them in the future and Thanks for taking care of my Mom.

David S.
Santa Rosa, CA

A VERY COMPASSIONATE and professional service that truly understands what we go through in these times. They made this sad and trying time so smooth and turned it into something with GOOD memories that I’ll always be grateful for. I especially want to thank Aleyda. She took charge immediately from the first phone call and MOM was picked up immediately with love and compassion. EVERYONE would be blessed by using this company. Thank you Neptune.

Ron C.
Castro Valley, CA

All of the Neptune Society employees I had contact with were a pleasure to work with. Everyone was very kind & compassionate. I was kept well informed on the status of cremation & death certificates. My in-laws, brother-in-law (with disabilities) & my parents had prearranged plans set up with the Neptune Society & I am grateful for not having to worry about final arrangements at such a stressful time. I have referred many friends & relatives to get plans with the Neptune Society.

Yvonne W.
Fairfield, CA

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