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While I was 4 1/2 months pregnant my baby boy passed away. From the moment of making arrangements from my hospital bed to my son being picked up and then speaking and meeting with Mike Rogers and his staff then lastly picking up my son’s urn. They were and are very compassionate and understanding. I appreciate Mike Rogers and his staff more than they’ll ever know.

I would give them 10 stars if I could! I unexpectedly lost both my parents in a 6 month period of time and can’t imagine what it would be like without the help and kindness of the Neptune Society staff. Samuel was incredibly helpful, efficient and kind. I would recommend anyone if you are experiencing these trying times in your life to use this company for there services and help.

John,
I wanted to thank you for making my father’s transition so seamless. My Brother Craig also praises all your kind efforts.

Thanks again,
Jeff

Amanda from the Fairfield office was wonderful. Nothing was pre-arranged for my mother, and I was leaving on vacation. Amanda handled everything and took excellent care of my Mom until my return.
Thank you, thank you, thank you!!!!

My father in law passed away and NS was great, they took care of everything, they were very compassionate, professional and made things very easy..thank you very much!…

We had been so concerned about my brother that we didn’t even think of what would happen to his body in case of death, but the Neptune Society had records my mother signed back in 1991 when she made arrangements for his eventual death. We were impressed by their record-keeping, so much better than our own, and they also picked up my brother’s body and handled all the other details like getting the death certificate and informing Social Security of his death. While I dealt with more personal matters, my son began communication with Sam(uel) Rodriguez of the Oakland Neptune Society, whom I later met, and my son and I both thought he was sensitive as well as efficient in his communications and business dealings.

Sam at Neptune Society in Oakland. He shared with us that he had ambitions to be a school teacher, but chose to be an Arrangement Counselor. This is his calling. His compassion, kindness, and thoroughness were invaluable during this time. He kept in phone contact with us on the process from beginning to end. He was thorough in his explanations, and his calming disposition made you always feel at ease and comfortable. The facility itself is welcoming and beautiful. Another staff was always there to pitch in for Sam so as not to have us waiting, etc.
Neptune Society has serviced my family on four occasions, two brothers, my Dad and most recently my Mom. The staff who picked up my Mom was respectful and professional….there must be special water they all drink as they perform their jobs! They are amazing, God sent people. May God Bless them all.

We had a very positive experience with The Neptune Society. When my dad passed away, they were recommended to us by the nursing facility. When the van arrived to pick up my dads remains the two men were very respectful, professional and kind.
The staff at the office was also very respectful and kind. Sam, the staff member we worked with, gave us all the information and options with burial and cremation, he made phone calls for us to various cemeteries and handled all the paperwork with courtesy and respect.
I could not have imagined a better experience under the circumstances.

In a time of tragedy and loss, our family could not have been more blessed to find the services of Erica and Neptune Society of Northern California. If genuine compassion and transparency are things that you think you may value in trying times, then I urge you to contact Erica and Neptune Society. Through the entire process, Erica was truly invested in assisting us to the best of her abilities, even if that meant that we decided to have services performed elsewhere. Ultimately beyond cost(which compared to competitors in the area was more than fair), we are just incredibly grateful for the peace of mind that comes with knowing our loved one received the same compassionate care that we did. Thank you so very much, Erica and Margaret.

I live in Virginia and my sister passed in California. I hadn’t been in touch with her in some time and it was really difficult for me. The Neptune society made the process of cremation and making sure her ashes got to me safely so easy.