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The folks at the Neptune Society were helpful, respectful, and caring. I appreciate everything they did for us.

During these tough times, it’s hard to figure out what to do and you feel like too many things are happening at once. I called and Sam was very helpful, compassionate, and informative. Gave me updates when necessary and they even contacted us a few days after we received everything to check upon us. I greatly appreciate all their help.

The ladies here at Neptune took good care of me and gave me any help I needed. I recommend them for your special needs.

When my father-in-law passed, He had Neptune. We called them and they came out they were very respectful to all of us while we were all saying our goodbyes. Neptune handled everything for my father in law to make it easier for the family because of the time when you lose a loved one you can’t think of everything. My father-in-law had set up Neptune in 2003. My husband and I were so impressed by the way things were done that we decided to set up with Neptune ourselves, to make it easy on our children When we pass. The Neptune that helped us is located in Belmont California.

I highly recommend Neptune Society.

Neptune Society was chosen by wife and they helped us with her passing. I have also joined to get their help in making my arrangements for our family.

Our son passed away unexpectedly in Sacramento during the COVID lockdown. We had traveled 2 1/2 hours from Gilroy to be with him in hospital.
I contacted Neptune Society on Monday while he was still in palliative care and was assured that all would be taken care of when we needed them. He passed away just after midnight on Wednesday. The hospital had me sign a release with " Neptune Society" written into an otherwise blank form, and we returned to the hotel exhausted and in shock. The next morning, John called me from Neptune Society to assure us that our son was in their care and to explain the next steps.
Everything was handled professionally and with the utmost sensitivity, including processing all necessary paperwork with state and county offices.

My brother passed away and no family could be there because of the covid19 situation. I’m so glad he had already made arrangements with the Society. They really helped us when we were not able to be there.

I would thank the Neptune Society for their professionalism during a difficult time. My mother had purchased this service for her remains over twenty years ago and I am very satisfied how things were taken care of.

The Neptune Society of Northern California, Belmont, provided a supportive and trustworthy service during a difficult time with my father’s passing. Tolofi Nau, the Arrangement Counselor, guided me with kindness and professionalism through the process. Her patience and experience helped make the decision process easier. Since I live out of state, she expedited the Death Certificates in a timely manner so that I’d have them before leaving the state. I highly recommend Tolofi for her professionalism and empathy. The Neptune Society has been a respectful and reliable service many family members have used.