Submit A Testimonial

Please let us know about your experience with Neptune Society of Northern California. If for any reason you were dissatisfied with the service, please let us know, so we may work to resolve any short comings.


I am grateful for the timely help from Mike at Neptune Society. He answered my questions and helped make some adjustments that were more suited for our family. That was so reassuring during a time when you need someone to help you navigate the process of making decisions while going through loss.

Lorna H.
Oakland, CA

I first contacted Neptune Society while my wife was in hospice care to ensure everything would be preset in the event of my wife’s death. The Castro Valley location was extremely helpful and considerate. Another issue resolved and less to worry about. Upon my wife’s death, the arrival of the funerary team to transport my wife was timely, compassionate and in my limited experience, very professional. Following up with statements, obligatory paperwork, etc was very straightforward and any questions answered with clarity. Overall, my experience has been one of great satisfaction considering the arrangements both legal and those of family considerations that were undertaken and resolved.

Bruce B.
Hayward, CA

I was very pleased with the Neptune Society of Northern California. Talofi was very gracious, caring, helpful and made herself available anytime to help me with all of my questions, concerns, and arrangements. I was very pleased with the way they answered my questions and concerns. I would highly recommend the Neptune Society of Northern California anytime.

HERBERT D.
SANTA ROSA, CA

At a time when my grief was never more than a thought away, a condition that continues today, the people at the Neptune Society in Belmont allowed me to carry out my loved one’s wishes by handling my case with clarity, efficiency, and respect. All services and options were presented quickly without pushy sales pitches for things that were not wanted. Pricing was straightforward and did not vary from established rates. Because there were no glitches or misunderstandings, the cremated remains and death certificates were given to me in half the time originally estimated. The clean, professional process had the benefit of not adding extra stress to a terrible time for me. This was the second time I used the Neptune Society of Belmont for a deceased member of my family. Although others may differ on such a highly personal matter, for me the treatment has been just right.

Carl M.
Moss Beach, CA

The representative was helpful and thorough. The information that was provided was clear and detailed. Followup and contract were explained and professional. The process and future security provided by this experience were very worthwhile and comforting. Hopefully, more individuals will take the initiative and steps.

Gloryanne B.
Grass Valley, CA

I thought I was prepared to handle my mother’s affairs, but as I found out I wasn’t. Elaine ** with the Neptune Society of Stockton came to my aid and assisted me through a very difficult time. Honoring my mother’s request was made easier and followed to her exact wishes. I want to thank Elaine and the Neptune Society of Stockton for their compassion and care for my mother and me.

Randal S.
Manteca, CA

I attended a Neptune Society Meeting with the intention of purchasing a plan. The presenter was knowledgable and presented the material I needed. The entire process was relatively quick and painless. I highly recommend the Neptune Society for your Burial needs!

Jim H.
Napa, CA

Dealing with the loss of my wife & family has been devastating to everyone. With the help of Amanda in the Fairfield CA office it was very clear how she cared. She was very understanding, compassionate and very knowledgeable in her line of work. She made the process so easy on us and explained things to us that when we left seeing her we totally understood things. I highly recommend her and Neptune Society. Thank you!

Paul C.
American Canyon, CA

Good afternoon, Katherine. I just wanted to say thank you one more time.

I was very impressed with your presentation at It’s Italia restaurant, and even more impressed with your personal pitch to my mother. Your job must be difficult, with all the nuance and subtlety involved in the subject, but you handle it like a seasoned pro (actually, like a seasoned pro who cares, and that comes through).

Appropriate is normally hardly a ringing endorsement, but I think in your line of business it’s the highest of praise. Thank you for all of it, and please pass this mail along to your supervisors and staff – you (and they) deserve it.

Phillip P.
Half Moon Bay, CA

They took care of my Dad from death to burial. My parents prepaid for plans years ago. We did not spend one extra dollar. Noel was thoughtful, prompt and easy to deal with. Neptune coordinated Navy Honors as my Dad had wanted at his burial at Sacramento Valley Veterans Cemetery. I highly recommend.

Pam C.
Belmont, CA

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