Submit A Testimonial

Please let us know about your experience with Neptune Society of Northern California. If for any reason you were dissatisfied with the service, please let us know, so we may work to resolve any short comings.


Birth and Death are the most unusual times of our lives. We have no control over how and when it happens. Elaine at the Neptune Office in Stockton off of Robinhood was our personal Angel. She anticipated every obstacle and gently helped us through. I couldn’t be more impressed with their professionalism and empathy. Thank you Neptune Society

Fondaffection B.
Elk Grove, CA

They were all super compassionate with us and made the whole ordeal as comfortable as possible.

Super tough time to deal with sleazy salesmen trying to up-sale urns and random services and stuff. I have had to deal with that at other places, but NOT here. They took care of everything, and we were out of there without hassle.

James S.
San Francisco, CA

Amanda & Ashley were excellent—above & beyond the call of duty.

Dr. Rod N.
Fairfield, CA

Amazing customer service, they truly cared about my loved ones. They stayed professional, curious about my needs and needs of my loved ones who passed. No pressure,
The process was easy and they explained everything so I can move on in my personal loss. I wouldn’t go anywhere else, thank you, Ms. Craig, for what you did for me and my family. You are truly an angel.

Christopher L.
Sacramento, CA

Both the prearrangements and the final arrangement were carried out with the professionalism expected at a delicate time. Norma in the Stockton office was especially compassionate and helpful. Thank you for your excellent service.

Jacqui B.
Stockton, CA

A death in the family is always something you deal with great sadness and loss, which is sometimes accompanied by stress and anxiety. The last thing you are prepared to do is all the arrangements that need to happen to ensure that the wishes of your loved one are respected and honored. My husband was to walk this journey for the loss of his mother. We had heard of the Neptune Society of Northern California from an acquaintance who had mentioned how helpful they had been during the loss of his aunt. This encouraged us to reach out to Neptune and we were more than pleasantly surprised. Dan would be our guide and support through the process. Making something that was emotional and difficult, graceful and stresses less as possible. The entire staff informed us of what to do with kindness and great care all the way to the end. For all of this, we will be forever grateful.

With gratitude,
The Baltazar’s

Parvaneh B.
Chico, CA

My mother and I used the services of the Neptune Society of Walnut Creek when my dad passed away a decade ago and was absolutely amazed at the professional, yet compassionate treatment we received. I required their services again this past year when my beloved mom herself passed, and again their professionalism and compassion shone through. Kelly Wylie was my "go to" person, and was such a remarkable source of not just information, but of comfort as well. She made a difficult and heartbreaking time in my life easier to bear, and I will be forever grateful for that. I give the highest possible recommendation to Neptune Society of Walnut Creek for their exceptional services, organization, and their warmth and compassion.

Karin S.
Walnut Creek, CA

I have nothing but the highest praise for the staff of the Neptune Society at the Chico office. Everyone was kind, compassionate and caring. They were extremely professional and answered each and every one of our questions (sometimes after asking it several times due to our stress level). I would like to thank both Marsi and Margaret who both went out of their way to make sure we had everything we needed and understood every step of the process. The prices were very reasonable and in terms of professionalism, they were heads above other agencies we contacted.

Kim W.
Martinez, CA

It was wonderful to work with Margaret at such a difficult time. She was caring, kind and very respectful of my Mom and her care. She was thorough in explaining all of the processes and really helped us make the right decisions for our family. Most of all I trusted that my Mom was in excellent hands and they truly cared about her.
My mother’s passing was unexpected and she did not have any designated wishes. Margaret was sensitive during a time that I was very emotional but she also extremely professional.
I cannot say enough positive words for Margaret, Marci, and the Neptune Society. They simply go above and beyond for the people they care for and their families.

Gale C.
Sacramento, CA

Excellent service. My mother-in-law 2000; my own mother 2007; love of my life 2016 all these services for our immediate family were all excellent.
We all needed the most simple, practical care for our loved ones and it turned out perfect in our worst moments in life.
I believe in the service rendered, that I signed up while still alive for my own care when that time comes. I do not have to worry.
I am all set & reassured that Neptune Society of Fairfield will handle my wishes and to work with Amanda Kostenko as Manager of the office, I know someone will be there to follow through on my behalf.
Actually, after I signed up, then the brother of the love of my life also signed up at the same time in anticipation that when his own time comes Neptune Society of Fairfield will be there for him as well.
Death comes to any one of us like any other event in our life, that we have to prepare for it ( not to sound morbid about the whole situation) but to look at it in the most practical way.
Each to his /her own but doing the above takes away all the burden & worry on the parties involved.

Corazon B.
San Francisco, CA

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