Submit A Testimonial

Please let us know about your experience with Neptune Society of Northern California. If for any reason you were dissatisfied with the service, please let us know, so we may work to resolve any short comings.


I have to credit my mother for signing up with the Neptune Society in the first place. When she had done it twenty years before her death, she told me I’m doing this for your kids to make it easier when I pass. She was so right. The NS picked her up within three hours of her death even though she was in Ukiah. After that, they took care of everything. The cremation, the spreading of the ashes and keeping us informed of everything along the way. Thank You, Michelle and team. My wife and I will be signing up ourselves.

Kep
Santa Rosa, CA

Tolofi and the staff of Neptune Society went the extra mile to make what is a devastating time in any one’s life more bearable. Completing the paperwork and notifications lifted a burden and allowed personal healing to begin.

Carol T.
Belmont, CA

My Brother and I received excellent service From Bari. She was very helpful and accommodating. Everything went smoothly.

Tina S.
Palo Cedro, CA

Thank you to Noel who handled my sisters’ cremation affairs. My sister had already made the arrangements for cremation, but Noel helped me with the final necessary paperwork and I am in the Chicago area. I did get the pleasure of meeting Noel and I would recommend her completely.

Bob G.
Belmont, CA

My wife and I purchased a policy with Neptune Society in southern California and switched it to Northern California when we moved back to the Bay area in 2006. After my wife passed in early September I contacted the Walnut Creek office and was put in touch with Bari Hendershot. Her professionalism and compassion in guiding me through the process were absolutely outstanding. I was provided with all of the information necessary and received what was required to put my dear wife to rest. I highly recommend Bari and the staff at the Walnut Creek Neptune Society office.

Michael R.
Martinez, CA

I can’t say enough how pleasant my experience with the staff was. From the beginning to the end Samuel Rodriguez was there with the answers and that extra help and kindness. I was explained in a very detailed manner, the time frame and any additional questions that I had he was ready with the answer. This made this experience for the family go very smoothly.

Thank you again

Annie H.
Berkeley, CA

Really less complicated than I expected, relaxed and thoughtful help was perfect on their part. Thanks. G B Nelson

Barry N.
Chico, CA

Birth and Death are the most unusual times of our lives. We have no control over how and when it happens. Elaine at the Neptune Office in Stockton off of Robinhood was our personal Angel. She anticipated every obstacle and gently helped us through. I couldn’t be more impressed with their professionalism and empathy. Thank you Neptune Society

Fondaffection B.
Elk Grove, CA

They were all super compassionate with us and made the whole ordeal as comfortable as possible.

Super tough time to deal with sleazy salesmen trying to up-sale urns and random services and stuff. I have had to deal with that at other places, but NOT here. They took care of everything, and we were out of there without hassle.

James S.
San Francisco, CA

Amanda & Ashley were excellent—above & beyond the call of duty.

Dr. Rod N.
Fairfield, CA

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