Submit A Testimonial

Please let us know about your experience with Neptune Society of Northern California. If for any reason you were dissatisfied with the service, please let us know, so we may work to resolve any short comings.


I had a very good experience with your staff. They were all very friendly, professional, and welcoming. I felt relaxed and comfortable while Michelle explained everything to me. I will tell all my friends to use your services. Thank you very much.

Maria H.
Sonoma, CA

I’m satisfied with this purchase of a pre-need arrangement for my cremation. It has met my expectations of the services to be provided, benefits and the cost of my cremation. I’ve already recommended The Neptune Society to my family members. In the near future, I’ll purchase another one.

Leticia L.
El Cerrito, CA

I’m the executor of my grandmother’s trust and was there at the house when she passed. I knew Neptune would be taking care of her, and so I reached out to them. They were very friendly from coming to get her through walking me through everything on their end that I needed to do. Margaret and her team were very professional and helped me through the process and answering questions I had. They were great to work with and I never had any issues getting ahold of anyone. Losing a loved one is hard but they made it a lot easier.

Scott M.
Sacramento, CA

It was an excellent experience from beginning to end. She was so helpful and kind to our family, she made it so less painful for myself and family. I would recommend the Neptune Society to anyone who needs this service. She was great at following up on everything, I now have my brother here at my home on our mantel. I wanted to thank you for everything you did for myself and family.

Paula G.
Edmonds, WA

Excellent person to speak to. Well informed, nice personality, answered all questions, paid complete attention to me; didn’t pick up other calls. Explained everything along with a timeline. She was relaxed, comfortable with her subject matter, patient and calm; excellent communicator.

Elaine M.
Novato, CA

We signed up with Neptune Society to save our adult children from having to make these decisions and pay out their money before the estate is settled. It is the cheapest in price for cremation in the Bay Area. Neptune Society is present throughout the USA and we signed up for the “travel insurance” which will cover the costs to return our remains to the Bay Area if we are traveling when our death happens.

Sammy W.
San Mateo, CA

Hello, I have recently lost my Mother after a long-standing process of decline. The Neptune Society was extremely helpful and compassionate about the delicate process of dealing with all the matters of death and the handling of the remains of my Mother. I am extremely pleased with the professional and caring way I was treated. This company gets my highest recommendations for possible future customers.

Byron H.
Chico, CA

The people in Chico were very kind and thoughtful. They made the process much easier for us and our family very much appreciated that. They spent as much time as needed to explain the process and were always available to answer any questions we had. I would definitely recommend them to anyone needing funeral services.

Chris J.
Forest Ranch, CA

I am so grateful to have this part of living taken care of! My agent was knowledgeable and kind. Any worries I had been relieved. Payment was convenient and easy on a time plan. The office is very comfortable. When I first met her, she had a group meet at a pizza shop and gave us a lovely lunch. She made it easy!

Betsy B.
Castro Valley, CA

The Neptune Society of Northern California was exceptionally kind and respectful to my father when he was putting his affairs in place. My father was very adamant with what he wanted when he passed and the employees at the Neptune Society worked with him so that when his time came he was at peace knowing his wishes would be carried out to the letter. After my father passed the company was very kind and made sure that they carried out my father’s desires while adhering to California law. Amanda was not only compassionate and understanding. She was very knowledgeable and able to answer all of my questions. The professional and caring way that my father and I were treated was exemplary.

Shamarene D.
California, MD

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