My 105-year-old grandmother had just passed away. I was very stressed, depressed, and exhausted after just going through one of the worst experiences in my life while taking care of my grandmother as she entered into the last and final chapter in her life.
Even though my grandmother already had prepaid plans for her service with the Neptune Society, some relatives wanted changes. I was caught in-between the entire mess since I was the contact person on the Neptune Society contract.
Dayna, the funeral director was very kind, caring, compassionate, and patient as I attempted to choose the correct path that would have made my grandmother happy and satisfy my other immediate relative’s choices.
I give Dayna full credit for making my grandmother’s service the best that it could be in a depressing chapter in one’s life. I would highly recommend the Neptune Society in Castro Valley due to the excellent customer service of Dayna Jackson.