Submit A Testimonial

Please let us know about your experience with Neptune Society of Northern California. If for any reason you were dissatisfied with the service, please let us know, so we may work to resolve any short comings.


I am so appreciative of all that Amanda did on behalf of my mother Sybil Sinclair. It was such a stress-free process. Thank again.

Sue M.
Fairfield, CA

My parents purchased a policy with the Neptune Society and
I cannot give this office enough praise. My Parents have both passed
and I cannot imagine an easier transition. Noel at the Belmont office is an expert and takes you through the process with ease and care,
Thank you!

Lynne H.
Vancouver, WA

Michelle was very compassionate and wanted to make sure we knew what the procedure was. She made us feel like we made the right decision with laying our loved one to rest. We really appreciate everything she did for our family. Michelle Thank You So Much.

Shaniaa T.
Santa Rosa, CA

I would like to take a minute to thank Margaret for her patience, empathy, and compassion she showed our family during our time of sorrow. We ran into a few problems and she was right there to help us through it. I can never say " Thank You" enough to this wonderful person. She made a very difficult situation so much better. My gratitude, as well as appreciation, will forever be thankful. From the Clark family, Thank you so much!

Belinda C.
Oroville, CA

My Uncle purchased a policy with Neptune Society for my Dad. I don’t know what I would have done without them I recommend EVERYONE to get one to make it easier for the family you leave behind. All the employees were so kind, calm and patient and Kelly Wylie was absolutely WONDERFUL. I just loved her!

Kathie D.
Danville, CA

If you’re thinking about putting your affairs in order prior to something unexpected happening, I can’t say enough about the Neptune Society. When my Mother-in-Law passed away, everything was in place. The staff at the Belmont location was so pleasant to work with and knew exactly what to do with no added pressure on our family. Thank you, for making such a stressful time as easy as it could have possibly been.

George S.
San Mateo, CA

My Mom passed away May 14, 2018
I wasn’t expecting it. I knew she had made funeral arrangements years ago but I was surprised at how everything was so well taken care of. Norma from the Stockton Neptune Society called me the day after she passed away. She handled everything for me. I didn’t have to worry about a single detail. I can’t praise Norma and the Stockton office enough.

Shannon S.
San Bruno, CA

My husband passed away at San Ramon Medical Center. It was April 2, 2018, at 7:20 pm. Unable to function at that time, my sister took over and made one call. The Neptune Society took it from there. No hassles or red tape. My husband was picked up within 90 minutes. Kelly Wylie from Neptune called the next morning and that was it. Ashes were ready within two weeks. Everything was handled kindly and efficiently over the phone. Very personal yet very professional. Would highly recommend them.

Yvonne G.
San Ramon, CA

I have never seen or participated in a scattering. My mom made her own arrangements and the family was pretty surprised. She had her ashes scattered on the San Francisco Bay. I really didn’t know what to expect. The crew of the Naiad was incredible. They were very helpful and calming. Our family is very diverse and at times difficult. Everyone was so impressed with the service and compassion of the crew. It was really very beautiful. It really made me think of using the services myself. I couldn’t have been happier with the whole process. Thank you all for your assistance.

In addition to the crew on the ship, Amanda at the Fairfield office was very helpful. Thanks, Amanda for everything.

Laura L.
Fairfield, CA

We walked in after being up for 36 hours. We had just lost a very special lady. Dana welcomed us in and got busy helping us decide on this final journey for our loved one. She couldn’t have been more helpful or kind. A very positive experience.

Dave S.
Fresno, CA

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