Submit A Testimonial

Please let us know about your experience with Neptune Society of Northern California. If for any reason you were dissatisfied with the service, please let us know, so we may work to resolve any short comings.

Kelly Wylie was very helpful and always compassionate. She was knowledgeable about getting the needed certified death certificates from the county. I really appreciated her assistance in getting the permit to scatter my husband’s ashes in Mount Diablo state park, as this is so close to our home. I’m glad Kelly was there at this difficult time.

Marillyn C.
Walnut Creek, CA

My mom had a prepaid plan. Neptune Society was very helpful, timely, and caring. One bit of advice, I was told you can ignore the restricted parking signs next to the building. Neptune has only 2 assigned places, so it is OK to park in adjacent places at the Walnut Creek location.

Bryn D.
Walnut Creek, CA

Amazing and compassionate customer service, especially from Amanda, who walked me through every step of the way and took exceptional care of my Dad. I thank her and The Neptune Society from the bottom of my heart. I would highly recommend them to anyone in their time of need. Debra K.

Debbie K.
Fairlfield, CA

I am truly grateful for the professional care, love, and understanding that was bestowed to me during the processing and preparation of my loved. The respectful handling of the remains was beyond my expectation. The true and genuine behavior of Jackie and Jamie was what I made want to come back in the future for my personal preparation. Thank you for being who you are and for doing what you do for all of us who have to go through this difficult time.

William R.
Carmichael, CA

We sincerely appreciate the excellent and compassionate service that we received when our loved one passed away at home. Everything was handled in a highly professional manner, and the staff accommodated our request to meet on very short notice. We are grateful for the services that were provided in such an efficient and caring manner.

William S.
Santa Rosa, CA

I had a very good experience with your staff. They were all very friendly, professional, and welcoming. I felt relaxed and comfortable while Michelle explained everything to me. I will tell all my friends to use your services. Thank you very much.

Maria H.
Sonoma, CA

I’m satisfied with this purchase of a pre-need arrangement for my cremation. It has met my expectations of the services to be provided, benefits and the cost of my cremation. I’ve already recommended The Neptune Society to my family members. In the near future, I’ll purchase another one.

Leticia L.
El Cerrito, CA

I’m the executor of my grandmother’s trust and was there at the house when she passed. I knew Neptune would be taking care of her, and so I reached out to them. They were very friendly from coming to get her through walking me through everything on their end that I needed to do. Margaret and her team were very professional and helped me through the process and answering questions I had. They were great to work with and I never had any issues getting ahold of anyone. Losing a loved one is hard but they made it a lot easier.

Scott M.
Sacramento, CA

It was an excellent experience from beginning to end. She was so helpful and kind to our family, she made it so less painful for myself and family. I would recommend the Neptune Society to anyone who needs this service. She was great at following up on everything, I now have my brother here at my home on our mantel. I wanted to thank you for everything you did for myself and family.

Paula G.
Edmonds, WA

Excellent person to speak to. Well informed, nice personality, answered all questions, paid complete attention to me; didn’t pick up other calls. Explained everything along with a timeline. She was relaxed, comfortable with her subject matter, patient and calm; excellent communicator.

Elaine M.
Novato, CA

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