Submit A Testimonial

Please let us know about your experience with Neptune Society of Northern California. If for any reason you were dissatisfied with the service, please let us know, so we may work to resolve any short comings.


Wonderful service and recommend to everyone I know. Margaret Mundt is great to work with.

William K.
Chico, CA

Michelle and Danielle were very compassionate and accommodating to us during the difficult time we came into very suddenly. We are so grateful for the help Michelle gave navigating through our process

Hilary L.
Santa Rosa, CA

Although losing a loved one is stressful and at times unexpected, our family was very pleased with The Neptune Society in Fairfield. They were responsive and caring. My mom had difficulty finding the office, but that was the only drawback. My dad was returned to us when promised, and a difficult process was made as easy as possible. I highly recommend them. Yes, the office is staffed by only two people, but that also provides an intimate and caring “business” when dealing with such a loss.

Tyra H.
Berkeley, CA

A special thank you to Elaine with the Stockton Neptune Society. She was kind, compassionate, and professional. She helped up us with every step. Thank you!

Jody A.
Fresno, CA

My mother passed away on December 15, 2018. Neptune Society of Santa Rosa with Michelle was great in honoring the contract and taking care of my mother in an elegant and dignified way. Our family is very grateful for all the assistance they have given to us during this time.

Deb K.
Gualala, CA

My mom passed away in 2015. It didn’t dawn on me to write a review until now as I prepare for another death in the family. Prior to my mom’s death, no arrangements had been made as she donates everything to science and other organizations. In the end, her illnesses made her and unviable donor. We moved quickly and the Livermore office could not have been more supportive and understanding at that difficult time. Options were presented and every question patiently answered. Sadly, I will be using this service again soon, but I worry less as Neptune has shown they are a quality service. I appreciate their human interaction to ensure all my needs were addressed and I had good information.

Corey N.
Livermore, CA

I have to credit my mother for signing up with the Neptune Society in the first place. When she had done it twenty years before her death, she told me I’m doing this for your kids to make it easier when I pass. She was so right. The NS picked her up within three hours of her death even though she was in Ukiah. After that, they took care of everything. The cremation, the spreading of the ashes and keeping us informed of everything along the way. Thank You, Michelle and team. My wife and I will be signing up ourselves.

Kep
Santa Rosa, CA

Tolofi and the staff of Neptune Society went the extra mile to make what is a devastating time in any one’s life more bearable. Completing the paperwork and notifications lifted a burden and allowed personal healing to begin.

Carol T.
Belmont, CA

My Brother and I received excellent service From Bari. She was very helpful and accommodating. Everything went smoothly.

Tina S.
Palo Cedro, CA

Thank you to Noel who handled my sisters’ cremation affairs. My sister had already made the arrangements for cremation, but Noel helped me with the final necessary paperwork and I am in the Chicago area. I did get the pleasure of meeting Noel and I would recommend her completely.

Bob G.
Belmont, CA

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