My girls and I cannot thank you enough for all of your help. Your expertise and caring made our decisions much easier. you think you know exactly what to do when someone passes and then your world just comes falling down on you and all that you thought you knew suddenly disappears.
We absolutely love our hearts with Ronnies remains on them. Who knew how very comforting it would truly be.
Neptune is very fortunate to have you representing them. You deeply care about those of us that need you, and we never met before all of this.
You are a true Blessing.
Saint Helena, CA
Amazing and compassionate customer service, especially from Amanda, who walked me through every step of the way and took exceptional care of my Dad. I thank her and The Neptune Society from the bottom of my heart. I would highly recommend them to anyone in their time of need. Debra K.
The Neptune Society of Northern California was exceptionally kind and respectful to my father when he was putting his affairs in place. My father was very adamant with what he wanted when he passed and the employees at the Neptune Society worked with him so that when his time came he was at peace knowing his wishes would be carried out to the letter. After my father passed the company was very kind and made sure that they carried out my father’s desires while adhering to California law. Amanda was not only compassionate and understanding. She was very knowledgeable and able to answer all of my questions. The professional and caring way that my father and I were treated was exemplary.
My husband died unexpectedly while we were on a holiday cruise to Cuba. Needless to say, repatriating my husband when he died in a hospital in Cuba was a nightmare. We had previously made arrangements with Neptune and I have to say that they were there for me every step of the way. Nothing went smoothly or according to plan when working with Cuba, yet Amanda worked with the Embassy and with the cruise line to lighten the load this event caused. Amanda was professional, caring (without being over the top) and most of all efficient in dealing with the many problems that arose in the transfer which included being given wrong flight information and the body arriving without documents. Frankly, I don’t know how I would have gotten through the last 4 weeks without Neptune in general and Amanda specifically. Dealing with loosing a loved one is tough. You couldn’t do better than choosing Neptune Fairfield to help you with the process.
Rio Vista, CA
Amanda was compassionate, caring and professional as well as very patient, always offering suggestions. She clearly wanted us to be satisfied with our choices and was willing to take as much time as was necessary for us to make decisions. Thank you, Amanda!
Napa Valley, CA
Although losing a loved one is stressful and at times unexpected, our family was very pleased with The Neptune Society in Fairfield. They were responsive and caring. My mom had difficulty finding the office, but that was the only drawback. My dad was returned to us when promised, and a difficult process was made as easy as possible. I highly recommend them. Yes, the office is staffed by only two people, but that also provides an intimate and caring “business” when dealing with such a loss.
Amanda & Ashley were excellent—above & beyond the call of duty.
Dr. Rod N.
Excellent service. My mother-in-law 2000; my own mother 2007; love of my life 2016 all these services for our immediate family were all excellent.
We all needed the most simple, practical care for our loved ones and it turned out perfect in our worst moments in life.
I believe in the service rendered, that I signed up while still alive for my own care when that time comes. I do not have to worry.
I am all set & reassured that Neptune Society of Fairfield will handle my wishes and to work with Amanda Kostenko as Manager of the office, I know someone will be there to follow through on my behalf.
Actually, after I signed up, then the brother of the love of my life also signed up at the same time in anticipation that when his own time comes Neptune Society of Fairfield will be there for him as well.
Death comes to any one of us like any other event in our life, that we have to prepare for it ( not to sound morbid about the whole situation) but to look at it in the most practical way.
Each to his /her own but doing the above takes away all the burden & worry on the parties involved.
San Francisco, CA
My brother recently passed away in Fairfield, and Amanda and the staff at the Fairfield branch of the Neptune Society were extremely considerate and helpful. Amanda arranged for my brother’s remains to be mailed to my house and was very good at keeping me updated as to the progress of the process along the way. I am very thankful that I had someone as thoughtful and caring at Amanda to deal with during a difficult time.
We were very satisfied with the process. Amanda Kostenko and John
Whitehead was very professional, caring, courteous and kind. I am glad my late husband Howard Wilson and I joined the Neptune Society in 2005. The best decision we made. Thank you,
Amanda, Thank you for all your help. I appreciate it during my difficult time. You are a real asset to Neptune Society of Northern California.
Amanda, Thank you for helping with such kindness.
I am so appreciative of all that Amanda did on behalf of my mother Sybil Sinclair. It was such a stress-free process. Thank again.
I have never seen or participated in a scattering. My mom made her own arrangements and the family was pretty surprised. She had her ashes scattered on the San Francisco Bay. I really didn’t know what to expect. The crew of the Naiad was incredible. They were very helpful and calming. Our family is very diverse and at times difficult. Everyone was so impressed with the service and compassion of the crew. It was really very beautiful. It really made me think of using the services myself. I couldn’t have been happier with the whole process. Thank you all for your assistance.
In addition to the crew on the ship, Amanda at the Fairfield office was very helpful. Thanks, Amanda for everything.
I don’t even know where to begin. Amanda was amazing and went above and beyond in assisting me during an incredibly difficult time. I will always be very grateful to her for her care and support.
Losing someone you love is hard enough but that can be compounded by funeral costs and stresses. I felt no pressure and she knew exactly what It was that I wanted and provided that to me and then some.
Our visits from start to finish were emotional ones and her compassion and empathy made all the difference. She’s a very kind human being and I appreciate everything she did to help me during this time.
When my dad found out that his cancer had returned and it was stage 4 we were not sure how much time he had left. He was never one to plan things out and I knew we needed to talk about his final wishes. I had had experience with the Neptune Society in the past and discussed that with him. We felt that would be the best course of action. I called and spoke to Amanda at that time and she took down some information and told me when I needed her just to call. My dad fought his battle 8 months and just recently passed away. It truly was comforting to know that all I had to do was make a phone call. Amanda made my sad circumstances as comfortable as she could. She was personable and professional and I appreciate all the help and guidance that she gave in taking care of my dad’s final wishes.
When my mother-in-law passed away suddenly, we reached out to the Neptune Society because we had purchased a burial plan from them many years ago. With only one phone call in the middle of the night, everything was rapidly taken care of. We didn’t know what to expect but within a short time Elijah Luke arrive to pick up her body and his service was outstanding. He was so compassionate, caring and thoughtful during this very sad time for us. Shortly afterward we were contacted by Amanda Kostenko, from the Neptune Society’s local office. She too was outstanding. She took us through the process step-by-step with extraordinary care and patience. She was outstanding as well. We highly recommend the Neptune Society. We could not have been more pleased.
We used the Neptune Society when my dad passed away over 20 years ago. We were so pleased with the service that my mother opted to use it also. She passed away in December 2017 and we had the service in January 2018. Our family was very happy with the boat, crew, and service. It was a lovely setting where we scattered her ashes and the contact people both at the office and on board the Naiad were helpful, friendly and performed their duties perfectly. As the contact person, I was given clear instructions and information from the point person on board the Naiad so I knew exactly what to expect and when regarding every aspect of my mother’s service. I am so pleased and impressed with my dealings with the Neptune Society that I am planning to sign up with them to cover my own funeral arrangements. Thank you to all the Neptune staff for making my mother’s interment in the beautiful San Francisco Bay a beautiful experience.
On behalf of my family, I would like to thank you and your organization for all that you did during our mother’s passing. Your staff was professional, well prepared, and above all, kind. We appreciated how patient and sensitive you all were (including the crew of the Naiad). Please accept our sincerest thanks.
Best service ever!!! Amanda was such a supporting and helpful person. She had helped me recently when my father had passed away she had helped me get through the hard times. She always would call and let me know when there was news and always took my calls. Also the prices are so affordable! I would recommend Neptune Society to anyone and everyone!!
“Amanda and her staff were amazing, our situation was unique and Amanda handled it with professionalism and Grace and did all she could to appease family members while simultaneously maintaining the decedent’s wishes. Without Amanda’s diligence, my father’s remains may not have made it to his celebration of life memorial service. Thank you Amanda and team for keeping the human aspect alive in the process. You will forever be like family to me!” –Monet B. and Marissa, Santa Rosa, CA
Santa Rosa, CA
“Best service ever!!! Amanda was such a supporting and helpful person. She had helped me recently when my father had passed away she had helped me get through the hard times. She always would call and let me know when there was news and always took my calls. Also the prices are so affordable! I would recommend Neptune Society to anyone and everyone!!”
Jesse J. of Fairfield, CA
“Dear Amanda, thank you for your card and the wonderful assistance that you provided for my husband. His celebration of life was so heartwarming and we had a great turnout. “Spike” of the Honor Guard, with his associates was so professional and respectful. Many tears were shed with the bugle performance. The sky looks blue, and I know that he was looking down from beautiful fluffy clouds.”
The family of C.S. of Fairfield, CA
“I, along with my husband Brad, wanted to thank you for you for your friendly, professional and courteous assistance with finalizing my Father’s (Earl) arrangements. Losing a loved one is never easy and, although we had pre-arranged his final wishes with you two years ago, we had many questions. Thank you for your help and your assistance, you not only answered all of our questions but you also went out of your way to be helpful with many things. We would also like to thank you for being sensitive to my needs regarding my chemical sensitivities by not wearing perfume and also giving tips on being around others who might be wearing perfume when we will be on the Naiad for the scattering of my Father’s ashes.
It is a pleasure working with you at this difficult time and we appreciate your kind service.”
Denise & Brad F. of Fairfield, CA
“Amanda, I do not know how to thank you enough for your persistence, your patience, and your always pleasant demeanor. You truly worked your magic and it was a miracle that you were able to get everything accomplished and have my Dad’s remains back and able to be at his memorial celebration. You truly are fabulous at what you do and you are a wonderful human being. We appreciated all that you did to honor Dad’s requests and make all of us feel comfortable about the end process.”
The Stimel Family of Fairfield, CA
“I wanted to send a quick note to sing the praises of Amanda Kostenko at your Fairfield, CA office. I lost my grandfather rather suddenly on September 13, and Amanda has been a tremendous help and really seemed to go above and beoynd her normal call of duty to make sure I was pleased with his final arrangements and that everything that could possibly need attention was handled. She was amazing and I couldn’t have done it without her – she really kept me grounded and deserves praise!”
Nikole B. of Fairfield, CA
The Neptune Society of Northern California in Fairfield serves Solano County, Napa County, Yolo County, Alameda County and part of Contra Costa County. Our local staff has years of experience to ensure all in our care are treated respectfully and in a timely manner. We are located on the corner of Pennsylvania and Travis Boulevard for your convenience.
We strive to serve our community whenever we can. Some of our recent community service includes working with the senior centers in Vacaville and being a part of an informational and entertaining event celebrating the seniors of Napa Valley. Also keep an eye out for meet-and-greets and open houses to learn more about us, or just stop by during our hours of operation to meet with us when it is most convenient for you.
Here are some Helpful Links:
Department of Veterans Affairs
675 Texas Street, Ste. 4700
Fairfield, CA 94533
North Bay Hospice Bereavement Center
4520 Business Center Drive
Fairfield, CA 94534
Napa Valley Hospice Bereavement Department
414 South Jefferson Street
Napa, CA 94559
Yolo Hospice Bereavement Center
1909 Galileo Court
Davis, CS 95618
Rio Vista Caregivers Support Group
Rio Vista Senior Center
25 Main Street
Rio Vista, CA 94571
1 (800) 272-3900
Alzheimer’s Association Website
Law Enforcement & Fire Service Chaplaincy of Napa County
Use your mouse to click the arrows in the photo below to move around our office.
The Neptune Society of Northern California in Fairfield is proud to offer quality cremation services. We strive to assist families in Fairfield and the surrounding counties through the cremation process with our professional and experienced staff.
Cremation with us allows for great flexibility when planning funeral services. A planned cremation can make the entire process smooth and stress-free for loved ones, and a cremation allows flexibility in organizing and timing funeral services. A preplanned cremation can also give you the chance to choose what you want for yourself instead of letting that burden fall upon surviving love one’s shoulders. Choosing cremation for yourself or a loved one is also beneficial for the environment, as it decreases land usage for burials and reduces the use of toxic chemicals in embalming practices.
The Fairfield office of the Neptune Society of Northern California can help you preplan a cremation. Preplanning allows you to lock in low prices before they rise due to inflation, saving you more money on top of choosing cremation over expensive burials. Through preplanning you can choose a cremation plan that best suits you or a loved one and take a huge burden off family at the time of need.
If you would like to learn more about the services the Neptune Society of Northern California in Fairfield provides, please call us as the number listed above or complete the form on this page. By completing the form you will receive a free cremation answer guide to learn how the cremation planning process works and how the Neptune Society of Northern California’s Fairfield office can assist you to create a dignified memorial for you or a loved one.
If a loved one has passed away within the past 24 hours, please request immediate assistance
, and we will contact you promptly to begin helping you care for your loved one.
Branch Director (CA Insurance License #0F38408)
Amanda Kostenko brings 17 years of experience in the funeral industry, including administrative, operations, traditional funeral, direct cremation services, cemetery property, monument sales, etc. She is a certified crematory operator, and licensed insurance agent who started her career at a small cemetery in Colma where she learned everything she could about cemetery and crematory operations. During her time at the cemetery she payed very close attention to the funeral directors relationships with their client families and greatly admired the care, compassion, respect and dignity they provided. It was not long after she took the initiative to move forward, obtain that position and continue her career in traditional funeral service. In June of 2008 she re-joined the caring staff at the Neptune Society of Northern California as Service Manager in Fairfield where she has been enjoying her time providing exceptional service to the client families she is privileged enough to serve. In her free time she enjoys volunteering for numerous social and community events, spending time with family and friends, loves live music, visiting zoos, wildlife reserves, museums, and is currently a student Solano Community College majoring in human and social services.
Jason Chen, Neptune Society of Northern California’s Preplanning Specialist is now serving Solano, Napa, and Yolo Counties out of our Fairfield office. He began his career in funeral preplanning in 2016. He has a strong background in retail with Rite Aid Drug Stores and at one time was a District Sales Manager for the Yellow Pages. Jason graduated from UC Davis with a Bachelor of Science Degree. He and his wife Linda of 26 years have two children and have recently been blessed with their first grandchild. Jason has love for many things including classic cars, food, golf, and life itself.