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California Goods and Services List

Pre-Need Cremation Services List

(Including Transportation and Relocation Plan)

FOR MORE INFORMATION ON FUNERAL, CEMETERY AND CREMATION MATTERS CONTACT: DEPARTMENT OF CONSUMER AFFAIRS

1625 North Market Blvd., Suite S-208, Sacramento, CA 95834 (916) 574-7870

The goods and services shown below are those we can provide to our customers. You may choose only the items you desire. However, any funeral arrangements you select will include a charge for our basic service and overhead. If legal or other requirements mean you must buy any items you did not specifically ask for, we will explain the reason in writing on the statement we provide describing the funeral goods and services you selected.

THE STANDARD NEPTUNE PLAN

NEPTUNE PRENEED DIRECT CREMATION PACKAGE

This package is sold on a preneed basis.

This package includes the basic services of the funeral director and staff, transfer of the body from the place of death within Seller’s Service Area (75 mile radius of Beneficiary's Residence as listed on the Agreement) to the licensed climate controlled holding facility and to crematory facility, with use of a positive identification system, filing of death certificate, the actual process of cremation with cardboard cremation receptacle, and disposition of the cremated remains by common scattering at sea or return to person designated within the Authorization for Cremation and Disposition.

NEPTUNE MEMENTO PACKAGE

this package is sold on a retail basis and is not included on any Preneed Funeral Agreement.

This package includes wood veneer memento chest with latch, cherry finish or biodegradable urn (Autumn Leaves), cherry finish photo keepsake, 25 thank you cards and Neptune information book (delivered by express mail or courier service-signature required).

TRANSPORTATION AND RELOCATION PROTECTION PLAN

This plan is only offered at the time of prearrangement.

This plan protects the Beneficiary of the Preneed Funeral Agreement from incurring additional out-of-pocket expenses if death occurs while Beneficiary is traveling anywhere in the world or if Beneficiary relocates within the continental United States. (Please ask for further details.)

* No refund or credit will be issue for package sale goods or services which remain unused by the customer at the time of need.

Prior to drafting any contract for goods or services, the responsible party or the decedent’s survivor who is handling the funeral arrangements is entitled to receive a copy of any preneed agreement in the possession of the funeral establishment that has been signed and paid for, in full or in part, by or on behalf of the decedent.

ITEMIZED SELECTIONS

The goods and services shown below are those we can provide to our customers. You may choose only the items you desire. However, any funeral arrangements you select will include a charge for our basic service and overhead. If legal or other requirements mean you must buy any items you did not specifically ask for, we will explain the reason in writing on the statement we provide describing the funeral goods and services you selected.

SERVICES (Sold on a preneed basis)

*Basic Services of Funeral Director and Staff

This charge for our basic services and overhead will be added to the total cost of the cremation arrangements you select.  This fee is already included in our charges for direct cremations. This charge includes, but is not limited to, availability of staff 24-hours a day, staff and facilities to respond to initial request for services, consultation with responsible party to determine services desired, coordinating service plans with cemetery, crematory and/or other parties involved in final disposition of the deceased, filing of local death certificate, one copy of the death certificate, confirming identification of the deceased with a positive identification system, and obtaining local permits with the appropriate department.

  • *Transportation within our Service Area ( 75 mile radius of Beneficiary's Residence as listed on the Agreement )
  • *Use of Licensed Climate Controlled Holding Facility up to 7 day
  • Use of Licensed Climate Controlled Holding Facility after 7 days (per day)
  • Supervision and staff for funeral or memorial service at our facility or location that you select
  • Supervision, staff and equipment for viewing/visitation at our facility or location that you select
  • Supervision and staff for a simple service at the place of final disposition
  • *Cremation/Crematory Fee
  • *Alternative Container (cardboard receptacle)
  • Use of Facility and Staff for Witnessing Cremation at Crematory (where available)
  • Formal Scattering of Cremated Remains at Sea (Individual charter where available)
  • *Common Scattering of Cremated Remains at Sea
  • Delivery of Cremated Remains to Local Cemetery or Residence (35 mile radius)
  • *Packaging and Shipping Cremated Remains via Express Priority Mail (within the continental United States)
  • *Processing / Membership Fee

Direct Cremation

Our charge for a direct cremation (without ceremony) includes the basic services of funeral director and staff, transportation within our Service Area, use of licensed climate controlled holding facility up to 7 days, cremation and processing fee. If you want to arrange a direct cremation, you can use an alternative container Alternative containers encase the body and can be made of materials like fiberboard or composition materials (with or without an outside covering). The containers we provide are cardboard containers.

a.) Without alternative container (container provided by purchaser)

b.) With alternative container

MERCHANDISE

*Wood Veneer Memento Chest with Latch

*Cherry Finish or Biodegradable Urn (Autumn Leaves)

*Cherry Finish Photo Keepsake Urn

*Thank You Cards (25)

*Neptune Information Book

Keepsake Urn (miniature)

MEM (Making Everlasting Memories)

Includes: Immediate access to an online memorial that captures your life story, pictures, and voice message.

Items marked with an asterisk (*) are included in the Neptune Preneed Direct Cremation Package.

At-Need Cremation Services List

NAIAD FORMAL SEA TRIBUTE PACKAGE

(not available at Chico location)

(includes merchandise)

This package includes the basic services of the funeral director and staff, transfer of the body from the place of death within seller’s service area (50 mile radius from the Neptune Society of Northern California office) to licensed climate-controlled holding facility and the crematory facility, with use of a positive identification system, filing of the death certificate, the actual process of cremation with alternative container, an urn allowance of $299, Formal Sea Scattering for up to 16 guests, 4 certified copies of the death certificate, 50 prayer cards, and the use of the Compassion Helpline for one year.

NEPTUNE SOCIETY VETERANS PACKAGE

(includes merchandise)

This package includes the basic services of the funeral director and staff, transfer of the body from the place of death within seller’s service area (50 mile radius from the Neptune Society of Northern California office) to licensed climate-controlled holding facility and the crematory facility, with use of a positive identification system, filing of the death certificate, the actual process of cremation with alternative container, an urn allowance of $299.00, 25 thank you cards, 4 certified copies of the death certificate, a standard keepsake urn of your choice, a register book, 50 prayer cards, graveside service (within 35 miles of the office), flag, memorial flag case, and the use of the Compassion Helpline for one year.

NEPTUNE SOCIETY PREMIUM CREMATION PACKAGE

(includes merchandise)

This package includes the basic services of the funeral director and staff, transfer of the body from the place of death within seller’s service area (50 mile radius from the Neptune Society of Northern California office) to licensed climate-controlled holding facility and the crematory facility, with use of a positive identification system, filing of the death certificate, the actual process of cremation with alternative container, a choice of a premium urn, delivery of the cremated remains (within 35 miles of the office), or mailing of the cremated remains within 48 contiguous states if necessary, 25 thank you cards, 4 certified copies of the death certificate, a standard keepsake urn of your choice, and the use of the Compassion Helpline for one year.

NEPTUNE SOCIETY VALUE CREMATION PACKAGE

(includes merchandise)

This package includes the basic services of the funeral director and staff, transfer of the body from the place of death within the local seller’s service area (50-mile radius from the Neptune Society of Northern California office) to licensed climate-controlled holding facility and to crematory facility, with use of a positive identification system, filing of death certificate, the actual process of cremation with alternative container, an urn allowance of $199.00, 2 certified copies of the death certificate, a California common sea scat- tering, and the use of the Compassion Helpline for one year.

NEPTUNE SOCIETY SIMPLICITY CREMATION PACKAGE

This package includes the basic services of the funeral director and staff, transfer of the body from the place of death within seller’s service area (50-mile radius from the Neptune Society of Northern California office) to licensed climate-controlled holding facility and to crematory, with use of a positive identification system, filing of death certificate, the actual process of cremation with alternative container, a *temporary container, and the use of the Compassion Helpline for one year.

*We do not mail temporary containers.

Disclosure: Our packages include required basic services and merchandise. Government and state fees vary and are not included in the packages and are due at the time of arrangement.

FOR MORE INFORMATION ON FUNERAL, CEMETERY AND CREMATION MATTERS CONTACT: DEPARTMENT OF CONSUMER AFFAIRS

1625 North Market Blvd., Suite S-208, Sacramento, CA 95834 (916) 574-7870

The goods and services shown below are those we can provide to our customers. You may choose only the items you desire. However, any funeral arrangements you select will include a charge for our basic service and overhead. If legal or other requirements mean you must buy any items you did not specifically ask for, we will explain the reason in writing on the statement we provide describing the funeral goods and services you selected.

Prior to drafting any contract for goods and services, the responsible party or the decedent’s survivor who is handling the funeral arrangements is entitled to receive a copy of any preneed arrangement in the possession of the funeral establishment that has been signed and paid for, in full or in part, by or on behalf of the decedent.

You will be charged for only the items you select. Please note that there may be extra charges for items selected by you that are not in this price list such as cemetery fee, flowers and newspaper notices or for items and services by funeral directors or direct disposers if funeral services are not purchased from the funeral home named above.

ITEMIZED SERVICES

Basic Services of Funeral Director and Staff

This fee for our basic service and overhead will be added to the total cost of the funeral arrangements you select. This fee is already included in our charges for direct cremations. This charge includes, but is not limited to, availability of staff 24-hours a day, staff and facilities to respond to initial request for services, consultation with responsible party to determine services desired, coordinating service plans with cemetery, crematory and/or other parties involved in final disposition of the deceased, confirming identification of the deceased with use of a positive identification system, and filing of local death certificate. Also included in this charge are overhead expense related to our facility such as insurance, maintenance and utility expenses, secretarial and administrative costs, and equipment and inventory expenses.

  • Transportation within the Service Area (50 miles radius from the Neptune Society of Northern California Office)
  • Transportation outside of our Service Area
  • Use of Licensed Climate Controlled Holding Facility up to 7 days
  • Use of Licensed Climate Controlled Holding Facility after 7 days (per day)
  • Use of Facility Staff & Equipment Viewing/visitation at our facility or location that you select
  • Cremation/Crematory Fee with container provided by the purchaser
  • Alternative Containers (cardboard receptacle) range
  • Use of Facility & Staff for Witnessing of Cremation at Crematory (where available)
  • Common Scattering of Cremated Remains at Sea
  • Delivery of Cremated Remains to Local Cemetery or Residence (within 35 miles radius of Neptune Society of Northern California or Office)
  • Packaging and Shipping Cremated Remains via Priority Express Mail (within the continental United States)
  • Use of Equipment & Staff for Graveside Service (within 35 miles of Neptune Society of Northern California Office)
  • Use of Compassion Helpline for One Year

Direct Cremation

Our charge for a direct cremation (without ceremony) includes the basic services of funeral director and staff, transportation within our Service Area, use of licensed climate controlled holding facility and cremation. If you want to arrange a direct cremation, you can use an alternative container. Alternative containers encase the body and can be made of materials like fiberboard or composition materials (with or without an outside covering). The containers we provide are cardboard containers

a.) Without alternative container (container provided by purchaser)

b.) With cardboard cremation container

c.) With Sentinel alternative container

ITEMIZED SERVICES CONTINUED

Additional Services

Other preparation of remains (un-embalmed) Special Care for Autopsied Cases (where available)

Identification Viewing - 15 Minutes, 2 people maximum. Does not include embalming or sanitation

Supervision and Staff for Funeral or Memorial Service at our Facility or location that you select

Embalming: (where available)

Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial. The charge for Embalming includes dressing, cosmetics, casketing and hairdresser. The charge for Other preparation of remains includes sanitation and other procedures to accommodate an identification viewing.

Visitation (Our Chapels Only)

Additional Charge Memorial or Funeral Services on Weekends and after Business Hours (where available)

  • Alternative Containers (A complete price list will be provided at the funeral home)
  • Rental Casket (A complete price list will be provided at the funeral home)
  • Merchandise and Jewelry Price List (A complete price list will be provided at the funeral home)

The General Price List is available upon request.